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Warranty Information

We hope that you will be able to enjoy your time on the water without any problems. But if you do encounter an issue, you'll find all the warranty information you need below.

Limited Warranty

Lowrance/ Navico warrants that its products, when properly installed and used, will be free from defects in material and workmanship for the period stated for the applicable product and/or peripheral device as set out in the Warranty Period Matrix from the date of first purchase (the Warranty Period).

For the purpose of this Warranty, ’date of first purchase’ means the date the product was purchased by the first retail customer; or in the case of a product installed on a new vessel by a Certified/Approved Lowrance/ Navico Boat Builder, the date the first retail customer took delivery of the vessel.

Lowrance/ Navico will, at its sole discretion, repair or replace with new or refurbished parts or product, or equivalent product, any proven defective products or components returned to Lowrance/ Navico, or its approved agent during the Warranty Period in accordance with the terms, conditions and limitations as set out in the Navico Warranty Policy. Such repairs or replacements will be the sole remedy of the customer under this Warranty.

Lowrance Electronics manufactures units specifically for sale in the Americas and units specifically for sale to the Rest of the World (ROW).  These units are certified to different standards for different markets.  Lowrance Americas-based products will go into a limited features mode, when crossing a defined meridian (30 degrees West longitude or the International dateline to the East).  Customers should purchase units from local authorized Lowrance/Navico dealers and distributors – this will ensure that customers receive products which are safe and useful for their requirements.  In addition, customers who experience a problem can receive prompt local service and support.  Contact us for more information.

Obtaining Warranty Support

Customers can obtain warranty support by contacting:

  • Their local Navico Certified/Approved Dealer or Distributor (a list of Certified/Approved Dealers and Distributors can be found on the Dealer Locator)
  • Navico Americas on 1 800 628 4487
  • Navico Australia on 1 300 628 426
  • Navico Europe, Middle East & Africa – for a list of Certified Dealers and Distributors by country refer to the Dealer Locator

Helpful Links

For additional support regarding your Lowrance products, please explore the help items below