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Delivery & returns

Shipping:

Orders cannot be delivered to PO Boxes. We will do our best to get your order out as quickly as possible.

Order Status:

You will be able to confirm your order before submitting. After you submit your order you will receive an email notification. If any of the items are unable to ship, you will be notified by a member of our team regarding how to proceed.  To check the status of your order, log into your account on the site, go to Order History and click on the specific order.  

Returns:

Please choose carefully as refunds are not normally provided where you have changed your mind, made a wrong selection or purchased alternate products from another source. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Should you have an issue with your order, please send an email to: apac.orders@lowrance.com

NOTE:  If you are experiencing a technical issue with the product, please contact our Lowrance Technical Support department:

1300-628426 (AU Toll Free)
+61 2 9936 1000 (AU Toll)